Delivery Policy
At Ping’s Kitchen, we are committed to delivering your meals fresh and on time. Please read our delivery policy to ensure a smooth experience.
Delivery Areas & Times
- We currently deliver to Gosport & Lee-on-Solent Only.
- Deliveries take place between 6pm and 7:30pm.
- Customers will receive a confirmation message with an estimated delivery window on the day of delivery.
Delivery Process
- Our team will deliver your order directly to your provided address.
- Please ensure someone is available to receive the order at the scheduled time.
- If no one is available, we will attempt to contact you. If we cannot reach you, the order will be cancelled.
Delays & Issues
- While we strive to deliver on time, unforeseen circumstances (e.g., traffic, weather) may cause slight delays. We will notify you of any significant changes.
- If your order arrives with missing or incorrect items, please contact us within 24 hours at with details and photos if applicable.
Changes to Delivery Details
- If you need to update your delivery address or time, please notify us at least 24 hours before the scheduled delivery.
For any delivery-related inquiries, contact us at or via our Facebook page.